Cancellation and Refund Policy

Last Updated: 13-03-2025

Welcome to www.nextenti.ai and www.jobs.nextenti.ai (the “Website”), operated by Nextenti Tech Private Limited (“Company”, “We”, “Our”, “Us”). This Privacy Policy forms an integral part of our Terms of Use, and we encourage you to read it carefully. By using or accessing our Website and Applications, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not use our Website/Application.

We are committed to protecting and respecting your privacy and process your personal information as per the applicable laws in India, including the Information Technology Act, 2000 and associated rules.

1. COLLECTION OF DATA

1.1 Personal Information We Collect:

While using our services, we may collect the following personally identifiable information (“Personal Information”):

  • Full Name
  • Date of Birth/Age
  • Gender
  • Address (including country and postal code)
  • Phone Number and Mobile Number
  • Email Address
  • Health-related information (including medical records and history, as provided by you or healthcare professionals)
  • Financial Information (for product/service payments)
  • Login ID and Password
  • Interaction records with our representatives
  • Usage details (time, frequency, duration, features used)
  • Transactional Data stored in your account
  • Biometric Data
  • Transgender/Intersex Status
  • Caste or Tribe
  • Religious or Political Affiliation
  • Aadhaar Number, Income Declaration
  • Contact list (with consent)
  • Current Location (while using our application)
  • Educational and Professional Information (to provide job opportunities)

1.2 Data Collection Sources:

We may collect this information:

  • Directly from you
  • Through third parties
  • Automatically when you use our Website/Applications

1.3 Corrections and Updates:

You may request correction, completion, or updating of your Personal Information by writing to us at [support@nextenti.ai].

1.4 Data Erasure:

You may request deletion of your Personal Information unless retention is required by law.

1.5 Nomination:

You may nominate an individual to exercise your rights under applicable law in case of your death or incapacity.

2. USAGE OF DATA

We use your Personal Information to:

  • Provide and maintain our services
  • Manage your account and registration
  • Perform research and improve our services and content
  • Share information with business partners for services you’ve ordered
  • Respond to legal obligations (court orders, subpoenas)
  • Prevent fraudulent activities or legal violations
  • Perform analytics and statistical research (aggregated and anonymized)
  • Fulfill contractual obligations (purchases or other agreements)
  • Contact you for service updates, offers, or newsletters (opt-out available)
  • Manage your requests and customer service
  • Analyze usage trends and improve our marketing and customer experience

3. DISCLOSURE OF DATA

3.1 Data may be shared with:

  • Service Providers: For analytics, payments, and communications
  • Business Transfers: In case of merger, acquisition, or sale
  • Affiliates: Parent companies, subsidiaries under the same control
  • Legal Requirements: Without consent, if required by law or regulation
  • Third Parties/Cloud Providers: Including cross-border transfers, with appropriate safeguards

Note: Data transferred to other jurisdictions may not have the same level of protection as India.

4. RETENTION OF DATA

We retain your Personal Information only as long as necessary for the purposes specified in this Privacy Policy, unless longer retention is required for legal or regulatory compliance.

5. DATA SECURITY

  • We implement technical, physical, and procedural safeguards to protect your data against unauthorized access, destruction, loss, or misuse.
  • Our employees are trained to handle data securely.
  • Despite best efforts, no method of internet transmission or electronic storage is 100% secure.

You are responsible for protecting your login credentials (Usernames, Passwords, OTPs).

6. THIRD-PARTY LINKS

Our Website/Application may contain links to third-party sites. We are not responsible for their privacy practices. Please review their Privacy Policies before sharing data.

7. USE OF COOKIES

  • We may use cookies to enhance your experience. You can choose to block cookies through your browser settings, but this may affect certain functionalities.
  • Cookies may be placed by third parties (e.g., advertisers, analytics providers). We do not store personal information in cookies.

8. COMPLIANCE WITH LAWS

Our services must be used in accordance with applicable laws. If any part of this policy conflicts with the laws of your jurisdiction, you should refrain from using our services.

9. CHILDREN’S PRIVACY

Users under the age of 18 may use our Website/Application only with parental or guardian consent. We are not liable for any unauthorized use.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be reflected with a revised “Last Updated” date. Continued use of our services indicates acceptance of these changes.

11. GRIEVANCE OFFICER

For any questions, complaints, or concerns regarding this Privacy Policy or your Personal Information, please contact our Grievance Officer:

Name: [Grievance Officer Name]
Email: support@nextenti.ai
Address: [Registered Office Address of Nextenti Tech Private Limited]

12. CONTACT INFORMATION

If you wish to contact us for any clarification regarding this policy or our practices, you may email us at support@nextenti.ai.