Job Description
Oversee complete Human Resource operations of the hospital including recruitment, onboarding, payroll coordination, employee engagement, and compliance.
Develop and implement HR policies and procedures in accordance with NABH standards, labour laws, and hospital management guidelines.
Manage manpower planning and ensure adequate staffing across all departments including clinical, nursing, paramedical, and non-clinical areas.
Handle end-to-end recruitment process including sourcing, screening, interviewing, selection, offer issuance, and joining formalities.
Ensure proper credential verification, license verification, and documentation of doctors, nurses, and allied healthcare professionals.
Monitor employee attendance, duty rosters, leave management, and manpower utilization in coordination with department heads.
Supervise employee onboarding, induction, orientation, and training programmes for all newly joined staff.
Coordinate NABH HR documentation, staff files, competency records, training records, appraisal records, and statutory registers.
Maintain employee personal files, confidential records, contracts, appointment letters, appraisal documents, and disciplinary records.
Handle employee grievance management, conflict resolution, disciplinary actions, counselling, and employee welfare activities.
Conduct performance appraisal processes and coordinate annual evaluations, increments, promotions, and confirmation processes.
Organize staff training, continuing education programmes, soft skill development, and mandatory NABH-related training sessions.
Ensure statutory compliance related to PF, ESI, Labour Welfare, gratuity, Shops & Establishment Act, maternity benefits, and other labour regulations.
Coordinate payroll inputs including attendance, overtime, incentives, leave deductions, and final settlement processes with finance department.
Monitor employee retention strategies and implement engagement activities to reduce attrition and improve workplace culture.
Prepare monthly HR MIS reports including attrition, recruitment status, absenteeism, manpower reports, and compliance reports.
Support hospital accreditation audits including NABH inspections, internal audits, and HR-related compliance audits.
Manage disciplinary procedures including warning letters, suspension notices, show-cause notices, and termination documentation as per policy.
Coordinate staff health checkups, vaccination records, occupational safety measures, and employee wellbeing initiatives.
Work closely with hospital management and departmental heads for organizational development, succession planning, and smooth hospital operations.