Front Office Receptionist( Female )
Job Description
Responsibilities ● Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and direct calls with confidentiality. ● Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists on scheduling changes. ● Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier. ● Give patients clear information about clinic services and policies, and handle queries with compassion. ● Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee housekeeping staff. ● Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager) and ensure utility bills are paid on time. ● Maintain accurate records of appointments, patient visits, and referrals, and handle day-to-day patient billing records. ● Support clinicians with day-to-day administrative needs, and support clinic events as needed. ● Stay composed and follow clinic protocol when handling patients in emotional distress or facing an emergency. ● Open the clinic each morning and ensure the reception area is ready before the first appointment. Qualifications & experience ● Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred. ● 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus. ● Strong verbal and written communication in English; working proficiency in Hindi and Telugu. ● Proficiency in MS Office (Word, Excel, Outlook) and good typing speed. ● Strong organizational skills and a calm, discreet approach to confidential patient information Special requirement: Must be the one to open the clinic each morningLocation
Kokapet, Hyderabad, Telangana, India 500075Qualification
Any GraduationDepartment
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