Call Center Executive, Job Vacancy in Secunderabad
Job Description
Responsibilities • Handle incoming customer calls and provide accurate information and solutions. • Manage customer queries and resolve issues efficiently and effectively. • Maintain a high level of professionalism and empathy in all customer interactions. • Update and maintain customer records in the database with precision and attention to detail. • Collaborate with team members to achieve customer service goals and objectives. • Adhere to company policies and procedures while handling customer information. • Ensure timely follow-ups and callbacks to address customer concerns. • Utilize technical skills to navigate systems and troubleshoot customer inquiries. • Strive to meet and exceed performance targets and quality standards. • Adapt to process changes and updates in a dynamic work environment.Location
Secunderabad, Secunderabad, Telangana, India 500003Qualification
Any graduateDepartment
GeneralSkills
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