Telecallers, Job Opening available
Job Description
Responsibilities • Engage with customers over the phone to provide information about products and services. • Address customer inquiries and resolve complaints efficiently and professionally. • Maintain a high level of customer service and ensure customer satisfaction. • Accurately record customer interactions and update relevant databases. • Follow communication scripts and adhere to the company’s guidelines. • Identify and escalate priority issues to the appropriate departments. • Meet daily and monthly call targets set by the management. • Demonstrate active listening skills to understand customer needs and provide appropriate solutions. • Stay updated with product knowledge and industry trends to enhance service delivery. • Manage time effectively to handle multiple calls and tasks efficiently.Location
Kondapur, Hyderabad, Telangana, India 500084Qualification
Bachelor's DegreeDepartment
GeneralSkills
Specialization
You Might Be Interested In
Similar Jobs
Organizations Hiring For
similar jobs
Frequently Asked Questions
Find answers to common questions about applying, posting, and managing your job search on Nextenti.
Employers generally expect relevant educational qualifications, required experience, applicable certifications, and the skills needed for the role. Eligibility requirements may differ depending on the employer and department.
Salary for Telecallers jobs in Kondapur, Hyderabad depends on experience, qualifications, employer, and responsibilities. The job listing also specifies whether the position is full-time, part-time, contract, or temporary.
Visit the job listing on Nextenti, review the eligibility criteria, upload your latest resume, and submit your application online. Eligible candidates are contacted by the employer for the next stage of the hiring process.
Candidates with strong technical knowledge, communication skills, teamwork, analytical thinking, attention to detail, and the ability to manage role-specific responsibilities are generally preferred by employers.
The selection process typically includes application screening, interview rounds, document verification, and final selection. Some employers may also conduct technical evaluations or practical skill assessments.