Head of Unit Job Vacancy in Maarga Mind Care - Gurugram, Haryana
Job Description
Maarga Mind Care is looking for a proactive, results-driven leader to lead our Gurgaon unit. This role brings together business growth, financial performance, operational excellence and a strong commitment to patient experience. Key Responsibilities 1. Revenue and P&L Performance – Achievement of revenue targets, profitability and operating margins. 2. Sales Conversion – Conversion of enquiries into admissions and outpatient consultations. 3. Occupancy and Service Utilisation – Optimisation of inpatient bed occupancy, outpatient volumes and service utilisation. 4. ARPOB and ALOS Contribution – Improvement in Average Revenue per Occupied Bed (ARPOB) and appropriate Average Length of Stay (ALOS) in coordination with the clinical team. 5. Business Development and Partnership Revenue – Growth in corporate tie-ups, institutional partnerships, referral networks and associated revenue. 6. Patient Experience and Satisfaction – Improvement in patient satisfaction, service quality and timely grievance resolution. 7. New Centre and Business Growth – Achievement of centre-launch milestones, market expansion and new service development targets. 8. End-to-End Business Operations Management – Ensure seamless functioning of all unit business operations, including admissions, billing, collections, patient coordination, resource utilisation and cross-functional service delivery to achieve operational efficiency and business continuity. 9. Unit Administration and Operational Excellence – Ensure effective overall unit administration, including manpower coordination, infrastructure, facility management, statutory compliance, vendor management, support services and implementation of SOPs to maintain uninterrupted, efficient and compliant unit operations. Who We’re Looking For ✅ Strong leadership and team management skills, Go- getter with a hands-on approach and the ability to lead multidisciplinary healthcare teams. ✅ Familiarity with healthcare regulations, documentation standards and ethical practices. ✅ Prior experience as a Unit Head or in a hospital leadership role would be highly beneficial. ✅ Experience in mental healthcare, including outpatient, inpatient and emergency psychiatric services, would be an added advantage.Location
Golf Extention Road, Gurugram, Haryana, India 122001Qualification
MBA Health Care Management, MBA in Business Administration and OperationsDepartment
AdministrationSkills
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