Customer care Executive, Job Opening available at A2Z naturopathy
Job Description
Responsibilities • Manage large amounts of incoming calls and customer inquiries. • Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid, and complete information by using the right methods/tools. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. • Keep records of customer interactions, process customer accounts, and file documents. • Follow communication procedures, guidelines, and policies. • Take the extra mile to engage customers and ensure a positive customer experience.Location
bhavanipuram, Vijayawada, Andhra Pradesh, India 520010Qualification
Bachelor's DegreeDepartment
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